Frequently Asked Questions

Please scan through our frequently asked questions below. If you can not find the answer you are looking for then please click here to get in touch.

Serviced Apartment Questions

What is the difference between the studio and one bedroom apartment?

One bedroom apartments have a separate bedroom from the rest of the living space. Studio apartments have a bed and living room in the same living space – except for a few which have separate kitchens.

Do you have an elevator?

No, but we do have courtyard apartments on the ground floor which are all easily accessible.

Catering Questions

What dining options are available?

All of our serviced apartments are equipped with fully functioning kitchens. For large events such as a wedding, we recommend that you use our use our preferred caterer to take care of all your catering needs. For more information please click here.

For small finger buffet and sandwiches, we recommend that you use Chives..

Where is the nearest supermarket?

Waitrose: Locks Heath Shopping Village, SO31 6DX – Tel: 01489 578696
Co-Op: Bridge Road, Park Gate, SO31 7GE – Tel: 01489 584026
Sainsbury’s Local: Bridge Road, Park Gate, SO31 7GE – Tel: 01489 722400

Events Questions

What is the maximum number of guests allowed at an event?

We allow 100 guests over the two rooms, however we do allow up to 250 guests with the additional use of a marquee.

Do we have to use your preferred caterers?

Not necessarily, however our preferred caterers are well known and trusted. We believe that you will not be disappointed. For more details please click here.